salam88Frequently Asked Questions

No. We at salam88 allow one account per user. Multiple accounts linked to the same person, email, phone number, or payment method violate our terms. If we detect duplicate accounts, we may suspend or close them without notice. During registration, you provide personal details that we use to verify your identity and prevent fraud. If you have lost access to your account, contact our support team to recover it rather than opening a new one.

During registration on salam88, you provide your full name, date of birth, email address, phone number, and residential address. We also ask for your preferred username and password. After account creation, we require identity verification (KYC) before you can deposit or withdraw. You will need to upload a government-issued ID and proof of address. Our support team reviews these documents during business hours. If your documents are unclear or incomplete, we will request resubmission. This process protects both you and our platform from fraud and ensures compliance with local regulations.

Before you begin, read our Terms and Conditions and Legal NoticeThese documents explain how salam88 operates, what games we offer, how deposits and withdrawals work, and the jurisdiction-restricted nature of our service. We also recommend reviewing the game rules for any category you plan to use — whether football betting, live-dealer tables, or slot games like Aviator, Sweet Bonanza, or Gates of Olympus. Each game has its own payout structure and rules. Our support team can clarify any rule or policy during business hours.

Our support team is available during business hours via email, live chat, and phone. We offer multilingual assistance to help you with account issues, payment questions, game rules, and technical problems. Response times vary depending on inquiry volume, but we aim to address all requests within a standard window. For urgent account access issues or KYC verification questions, contact us directly rather than opening multiple support tickets. You can also visit our FAQ page for immediate answers to common questions.

We at salam88 support deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Each payment method has its own minimum and maximum limits set by the payment provider and our platform. Deposit ranges vary by method and account status. After you complete KYC verification, you can deposit through any supported channel. Deposits are processed immediately in most cases. If your deposit does not appear in your account within a few minutes, check your payment provider's confirmation and contact our support team with your transaction reference number.

If a deposit or withdrawal does not complete, first check your payment provider's app or bank portal to confirm the transaction status. If your bank or e-wallet shows the money was deducted but salam88 did not receive it, contact our support team immediately with your transaction ID and proof of payment. We will investigate and either credit your account or help you dispute the charge with your payment provider. For withdrawals, if funds do not arrive within the standard processing window, verify that your bank details are correct and that you have completed all required verification steps. Our team can check the withdrawal status and troubleshoot delays.

We at salam88 offer new-customer welcome offers that vary by region and season. These offers are subject to terms and conditions, including wagering requirements and game restrictions. We do not advertise fixed bonus amounts or guaranteed returns. Instead, we provide promotional offers that are clearly described at the time of registration. To learn about current offers available to you, check your account dashboard after sign-up or contact our support team. All promotions are subject to verification and may be withdrawn or modified at our discretion. Read the full terms before accepting any offer.

To request deletion of your personal data, contact our support team in writing with your account username and email address. We will verify your identity and process your request in accordance with applicable privacy laws. Note that we may retain certain information for legal, regulatory, or fraud-prevention purposes even after account closure. Data deletion requests are handled during business hours, and we will confirm completion within a standard timeframe. For details on how we handle your data, read our Privacy Policy